Social Listening Analyst

TransPerfect · Worldwide · Contract · Remote

TransPerfect stands as a global leader in language and technology solutions, empowering businesses to thrive in a multicultural world.
Requirements
Freelance Contract (Project based)
Remote working
About the Role:
We are looking for a highly analytical and creative Social Listening & Insights Specialist to join our vendor team. You’ll leverage cutting-edge tools and deep platform knowledge to uncover actionable insights that drive brand strategy, campaign performance, and consumer understanding.
Key Responsibilities:

• Monitor and analyse brand health, industry trends, competitive landscape, and campaign performance through social listening tools

• Build and refine complex Boolean queries to extract meaningful data

• Interpret and report on social media metrics across platforms like Meta, X (Twitter), LinkedIn, YouTube, and others

• Create and present data-driven reports and insights that inform marketing, product, and strategy teams

• Provide strategic recommendations based on real-time consumer sentiment and social media trends

• Maintain a strong understanding of country-specific target markets and cultural nuances

What We’re Looking For:

• 2–3 years of hands-on experience as a Social Listening Expert, Social Media Analyst, Strategist, or Consumer Insights Analyst

• Strong knowledge of key social media platforms and how users engage on each

• Proven experience with analytics tools such as Brandwatch, Crimson Hexagon, Meltwater, Sprinklr, Synthesio, Talkwalker, Sprout Social, Digimind, Sysomos, or similar

• Ability to write and optimize Boolean queries for deep-dive insights

• Strong communication skills with the ability to translate complex data into clear, actionable insights

• A deep understanding of regional and cultural dynamics in social media behaviour

• Native level proficiency in Dutch language (essential)

• Professional level proficiency in English (essential)

To apply, answer the required questions and give us an overview of how your

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