Easy JobCoordinator - Casino Promotions
Hard Rock Digital · Worldwide · Full-time · Remote
What are we building?
Hard Rock Digital is a fiercely focused team working to become the best online sportsbook, casino, and social gaming company in the world. We're building a deeply curious team with a passion for learning, operating, and building new products and technologies for millions of consumers. We're customer-obsessed — we care about each customer interaction, experience, behavior, and insight, and strive to ensure we're always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us?
What’s the position?
Reporting to the Casino Promotions Manager, you’ll be an essential part of the Promo & CRM team, working within one of our promo pods — learning the ropes of Hard Rock Digital’s online casino operation from the ground up. Working alongside product, marketing, commercial, operations, data, and regulatory teams, you’ll help build and manage the promotions and offers that keep our players engaged and coming back for more, all within our team and jurisdictional budgets. This is a foundational role for someone who is eager to build expertise, ask great questions, and grow fast in a high-energy, player-first environment.
Responsibilities for this role include:
Promo Operations & Offer Design
• Help design, build, and configure player bonuses, offers, and onsite banners with guidance, working with cross-functional teams to deliver a seamless player experience.
• Support your promo pod in planning and launching promotions, from offer mechanics and eligibility rules through to go-live.
• Maintain organized documentation of completed work, ensuring all promotion and campaign records are accurate and up to date.
• Follow established SOPs for offer builds and segment uploads, raising questions