Easy JobCustomer Support Specialist | German and English
Everhelp · Worldwide · Full-time · Remote
EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.
In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.
Our statement:
• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.
As EverHelp continues expanding its portfolio of international customer support projects, we are looking for a Customer Support Representative (Hospitality) to join our team. In this role, you will support guests of a fast-growing hospitality project, ensuring every interaction reflects genuine care, professionalism, and a guest-first mindset. You'll help resolve booking-related inquiries, reservation issues, and other service requests while creating an outstanding customer experience across multiple communication channels.
The working schedule is a rotating shift schedule (Monday–Sunday, 5 shifts per week, including 2-3 mandatory night shifts).
Your future respo